Zappos.com is a very popular online shopping site that is best known for its awesome shoe selection and outstanding customer service. But over the years, Zappos’ inventory has expanded beyond shoes to include accessories, bags & handbags, clothing, specific name brands, housewares and more. And, one of their latest additions is a mobile app called Zappos Mobile. This mobile shopping app strives to deliver the same great shopping experience and convenience as the online site, but now with the ease of using your iPhone or iPad.
I know a few people who wouldn’t think of purchasing shoes from anywhere else but Zappos.com, and with its outstanding customer service reputation, who could blame them? Even the Zappos Mobile app description proudly touts their customer service driven mantra, “Our shopping app does its darndest to deliver that WOW service our customers have come to know and love, like free shipping and returns with no purchase minimum, a 365 day return policy and 24/7 customer support. You’ll find the number, live chat, and our support email inside.” And to reward mobile app users, if you order through the app, you’ll even get Next Business Day shipping Free.
I found the Zappos Mobile shopping app, while not totally intuitive, pretty easy to get around in and to have a good amount of quality content. It currently has 145,000+ products for sale and some nice extra features that make this shopping app stand out from other standard shopping apps.
The Zappos Mobile app includes a Zoom feature that allows you to get a really up close look at a product, along with several photos for different angled views, as well as 360 degree views. Many products included in this app also come with a product video for you to watch. And many of the clothing model photos include basic body measurements to give you an idea of how an item might fit on you. But one of the features I really like is the “favoriting” function. For every item that you add to your favorite list, you’ll see either a robot, cat or dog with an umbrella leap from the top of the page and cascade downwards. It’s silly, but fun, and adds a humorous touch to the whole browsing and shopping experience.
The Zappos Mobile app also features a lot of great brand names. You will discover a huge A-Z list of well-known brands like Calvin Klein, Fossil, Harley-Davidson, Hush Puppies, Levi, Nike, Vera Bradley and many, many more. You can easily search, browse and shop using the Search function or the app’s main categories on the homepage: A-Z Brands, Shoes, Clothing, Bags, More Stuff, and Gift Cards.
There are also helpful filter and sort categories to narrow your results down for the right occasion, look, price range and more. With 53,000+ shoes to look through, it’s nice to have these and other search filters to find the right shoes, even according to width (wide or narrow).
Overall, the Zappos Mobile app offers an easy, unique and fun app shopping experience that makes this free app worth trying out. Besides, who doesn’t love shoes?
Zappos Mobile App Features
* Manager your account info
* Track your order on a map
* Make returns from inside the app
* Retina support
* Save your searches
* Zoomable High-Def product images
* “Keep Me Logged In” so you can shop faster
* Notifications for when desired products come back in stock
* Share products with friends over Facebook, Twitter, E-mail and Text Message
* 360 degree view of select products
* Product videos
* Earn VIP Points
* Paypal support
* Exclude search filtering